COVID-19 Council Update

Fairfield City Open Libraries Home Library Service

14 May, 2020

Council has transformed many of its services to ensure that we remain open for business to the community during the COVID-19 pandemic while ensuring the health and wellbeing of residents. Here is a snapshot of some of the changes and initiatives: 

Customer Service open during covid-19     Customer Service Centre at Wakeley is open. Council has increased hygiene cleaning measures and provided social distancing information and guide markings. Residents are encouraged to do business online wherever possible at, including paying rates, registering pets and more. Our friendly customer service staff can also assist by calling 9725 0222.

Mayor's Wellbeing Register Fairfield City Council Mayor’s Wellbeing Register has been established to link vulnerable members of the community to support services. Register at

Fairfield City Support Local Business Register during COVID-19 Support Local is a Council initiative to help local businesses stay afloat through these challenging times. By buying local, we ensure our City’s businesses bounce back strong on the other side of COVID-19. Visit our Business Register to see who’s still open for business!

Children and Family Services Fairfield City Council Children and Family Services Council is offering FREE long day care, preschool and family day care during the COVID-19 pandemic. Council has strengthened cleaning and hygiene practices to give families added peace of mind. Details: 9725 0393. Fairstart Early Intervention is moving its sessions online. Book a remote sessions with certified speech and occupational therapists on 9725 0114.

Fairfield City Volunteer Register  Council is setting up a Volunteer Register to bolster numbers of volunteers providing essential community services in our City. Follow us on Facebook for updates on how to register.

Tennis Courts for hire Fairfield City Council   Tennis courts and off-leash dog parks remain open for use but limited to two people at a time. To book a tennis court call 9725 0222. Council encourages residents to stay fit and healthy by lighting up 13 sport fields across our City for daily exercise. Lights will be switched on until 7.30pm. The fields remain closed to group exercise or ball games as per Federal Government regulations. 

Waste and Environment Fairfield City Council  All waste and recycling services remain open. The Recycling Drop Off Centre is currently not accepting cash but accepts credit card for payments. Environmental workshops, Community Nursery volunteer groups and Bush Care groups are suspended until further notice.

Commercial and residential rates  Commerical and community tenants are given a range of rental relief options to its community and commercial tenants, including a rent-free period, rent reductions or deferment.

low residential rates Fairfield City Council  Low residential rates is among the lowest in Sydney, while maintaining a progressive schedule of infrastructure development and service provision.

Meals on Wheels

Staff from Fairfield City Leisure Centres have been deployed to assist with the delivery of food to vulnerable members of our community.

Fairfield Food Services, a meals on wheels program, provides thousands of meals every week in Fairfield City, delivered by a team of volunteers. With Fairfield Leisure Centres temporarily closed to limit the spread of COVID-19, staff have been deployed to help deliver meals. Council Officers will work with Fairfield Food Services to deliver meals, observing strict hygiene and social distancing measures. The team will deliver up to 500 meals every week.

Connect online with our Libraries

Our libraries may be temporarily closed, but there is still so much on offer online for all ages through a FREE Open Libraries membership. You can access ebooks including bestsellers, e-magazines and e-newspapers from nearly every country, stream thousands of movies and documentaries, play games, learn a language, or learn something new with thousands of tutorials in nearly every subject. Membership is free! Join now at

Home Library Service

Council has expanded its much-loved Home Library Service to all the community, prioritising those residents who are housebound and unable to connect to Council’s online library services. The Home Library Service has delivered library items to the homes of less mobile residents, such as the elderly and people with long-term illness or disabilities, for more than 40 years. Bookings: call 9725 0333 or visit

Fairfield City Museum & Gallery

You can still catch up on our displays from the comfort of your own home, and take up a new creative challenge!

Take a virtual tour of our current exhibitions; SOLASTALGIA: Mawa Ngurra and Fairfield’s Finest Drop, documented in a 3D showcase. The tour includes a walk-through and information of both exhibitions.

Fairfield City Museum & Gallery will set different open age art challenges over
the coming weeks. Follow @fairfieldcitymuseumgallery on Instagram and Facebook or visit for entry details. The winning entries will automatically go into the ‘Keeping Creative at Home’ virtual exhibition.


Extra health measures at Council meetings

Council meetings

Council is implementing extra health measures at Council meetings for the health and safety of residents, visitors, councillors and staff. Social distancing measures will be in place at Council’s Public Forum and Council meetings from 24 March 2020. 

If you would prefer not to attend for your health and safety, but wish to submit a question to the public forum, we will treat the question in the usual manner. You can submit your question as usual and provided it complies with Council’s requirements, it will be accepted, read out by staff at the Public Forum and actioned as if it was asked by you at the forum. Additionally, rather than personally attend, you can listen to the Council meeting live online here.