COVID-19 Council Update

Overview

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18 June, 2020

Council is currently reviewing its services and slowly welcoming the community back to enjoy the facilities while ensuring the health and wellbeing of residents remain priority. Here is a snapshot of some of the changes and initiatives:

Service Status
Fairfield Leisure Centre
  • Gyms and fitness classes reopen from Monday, 15 June.
  • Prairiewood Leisure Centre pools and the Cabravale 20 metre pool opens Monday, 22 June.
  • Fairfield Leisure Centre 25 metre pool reopens Monday, 29 June. For more details read the reopening of pools(PDF, 213KB) official statement made by the Mayor of Fairfield Frank Carbone.
Fairfield Open Libraries
  • From 22 June 2020, Fairfield libraries will open their doors to borrow books and other library items. Residents can also use computers, printers and study spaces (booking required with priority given to HSC students). Alternatively, become a member for FREE to access digital copies of books, magazines and much more! 
  • For more information please contact the library on 9725 0333, email or chat with our customer service team by visiting www.fairfieldcity.nsw.gov.au/libraries
Fairfield City Museum and Gallery
  • Fairfield City Museum and Gallery site is now open to public visits with government COVID-19 safety protocols in place.
Community Centres and Halls
  • Regular hirers will be able to access the centres and halls from Monday 22 June, with casual hire to resume from 1 July.

     

Fairfield Showground Markets

 


 Support initiatives and services 

Customer Service Centre

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Our customer service team at Wakeley is open and available to support you. To ensure your safety, we have increased hygiene cleaning measures and outlined social distancing guide markings. Residents are encouraged to do business online wherever possible online, including paying rates, registering pets and more. Our friendly customer service staff can also assist by calling 9725 0222.


Mayor's Wellbeing Register

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Extra attention and support is available to vulnerable members of the community to help connect to support services. Contact us and leave your details in the following link www.fairfieldcity.nsw.gov.au/wellbeing_register.


Support Local

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Council is supporting local businesses to help stay afloat through these challenging times. By buying local, we ensure our City’s businesses bounce back strong on the other side of COVID-19. Visit our Business Register to see who’s still open for business!


Children and Family Services

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Council is offering FREE long day care, preschool and family day care during the COVID-19 pandemic. Council has strengthened cleaning and hygiene practices to give families added peace of mind. Details: 9725 0393. Fairstart Early Intervention is moving its sessions online. Book a remote sessions with certified speech and occupational therapists on 9725 0114.


Volunteer Register

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 Council has a volunteer register to bolster numbers of volunteers providing essential community services in our City. Follow us on on Facebook.  


Outdoor sporting recreation and off-leash dog parks

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Tennis courts and off-leash dog parks remain open for use but limited to two people at a time. To book a tennis court call 9725 0222. Council encourages residents to stay fit and healthy by lighting up 3 sport fields across our City for daily exercise:

  • Bosnjak Oval
  • Fairfield Park
  • Adams Park

Lights will be switched on 4.45 pm to 7.30 pm. The fields remain closed to group exercise or ball games as per Federal Government regulations. 

 

Waste and recycling services

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All waste and recycling services remain open. The Recycling Drop Off Centre is currently not accepting cash but accepts credit card for payments. Environmental workshops, Community Nursery volunteer groups and Bush Care groups are suspended until further notice.


Commercial and community tenants

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Commercial and community tenants are given a range of rental relief options to its community and commercial tenants, including a rent-free period, rent reductions or deferment.


Low residential rates

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Low residential rates - our rates are among the lowest in Sydney, while maintaining a progressive schedule of infrastructure development and service provision.

 

 


Meals on Wheels

Staff from Fairfield City Leisure Centres have been deployed to assist with the delivery of food to vulnerable members of our community.

Fairfield Food Services, a meals on wheels program, provides thousands of meals every week in Fairfield City, delivered by a team of volunteers. With Fairfield Leisure Centres temporarily closed to limit the spread of COVID-19, staff have been deployed to help deliver meals. Council Officers will work with Fairfield Food Services to deliver meals, observing strict hygiene and social distancing measures. The team will deliver up to 500 meals every week.


Connect online with our Libraries

Our libraries offer so much online for all ages, which you can access through a FREE Open Libraries membership. You can access ebooks including bestsellers, e-magazines and e-newspapers from nearly every country, stream thousands of movies and documentaries, play games, learn a language, or learn something new with thousands of tutorials in nearly every subject. Membership is free! Join now at www.fairfieldcity.nsw.gov.au/libraries or call 9725 0333.


Fairfield City Museum & Gallery

You can still catch up on our displays from the comfort of your own home, and take up a new creative challenge!

VIRTUAL TOURS
Take a virtual tour of our current exhibitions; SOLASTALGIA: Mawa Ngurra and Fairfield’s Finest Drop, documented in a 3D showcase. The tour includes a walk-through and information of both exhibitions.

TAKE THE KEEPING CREATIVE CHALLENGE
Fairfield City Museum & Gallery will set different open age art challenges over
the coming weeks. Follow @fairfieldcitymuseumgallery on Instagram and Facebook or visit www.fairfieldcity.nsw.gov.au/FCMG for entry details. The winning entries will automatically go into the ‘Keeping Creative at Home’ virtual exhibition.


Extra health measures at Council meetings

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Council is implementing extra health measures at Council meetings for the health and safety of residents, visitors, councillors and staff. Social distancing measures will be in place at Council’s Public Forum and Council meetings from 24 March 2020. 

If you would prefer not to attend for your health and safety, but wish to submit a question to the public forum, we will treat the question in the usual manner. You can submit your question as usual and provided it complies with Council’s requirements, it will be accepted, read out by staff at the Public Forum and actioned as if it was asked by you at the forum. Additionally, rather than personally attend, you can listen to the Council meeting live online here.

Protect yourself and others from COVID-19

Council is following the advice from health authorities and informing residents, visitors and staff of the best practices to prevent contracting and spreading COVID-19 in our community and Australia. 

What you need to do

The best way to protect yourself and others from COVID-19 is the same way you would prevent yourself from catching the flu or other respiratory illness: 

  • Practise good hygiene: Wash your hands with warm water and soap for at least 20 seconds, or use an alcohol-based sanitiser with at least 60% alcohol. Cough and sneeze into a tissue or your elbow. Please dispose of your tissue properly. 
  • Social distancing: Keep a distance of 1.5 metres or more from people. Stay home if you feel unwell.
  • Avoid visiting vulnerable people: Avoid or limit visiting those in aged care facilities or hospitals, infants, or people with compromised immune systems due to illness or medical treatment. Exercise social distancing if you do visit. 
  • Overseas travel: If you have travelled overseas in the past 14 days you must self-isolate. For more information on self-isolating visit NSW Health.

Know the symptoms

The COVID-19 symptoms are fever, cough, runny nose, shortness of breath and other symptoms. If you are experiencing these symptoms call your GP or contact Health Direct on 1800 022 022.

You will be asked questions about your symptoms to see if you need to seek medical help or get tested. The Healthdirect Coronavirus (COVID-19) Symptom Checker is an online tool for you to access.

SYMPTOM CHECKER

Feeling unwell? See how COVID-19 compares with the flu 

Click here for symptoms and testing, courtesy of NSW Government.     

More Information & Support

For any health related enquiries please call your GP or contact Health Direct on 1800 022 022.
For any concerns in relation to your mental health and wellbeing please call Lifeline on 13 11 14.  

Support for Seniors

Sign up to the Mayor's Wellbeing Register

Fairfield City Council has set up the Mayor’s Wellbeing Register to help those most in need in our community, during these challenging times. The register is designed to assist those who are isolated and would require help to care for themselves during the COVID-19 pandemic.

If you don’t have family, friends or community services to rely on, we encourage you to register yourself so we can connect you to support services if the need arises.

Sign up to the Mayor’s Wellbeing Register if you:

  • are over 60 years old and receive informal care from family members who live outside your home
  • are a single parent caring for children and you have no one you can rely on if you become ill
  • have a disability with no carer
  • if you are considered to be vulnerable without assistance
  • you are an informal carer for someone in your family who is isolated or vulnerable, and you don’t live with them.

Register now by calling Fairfield City Council on 9725 0222 so we can connect you to support you need if required.

MAYORS' WELLBEING REGISTER ONLINE FORM 

LETTER FROM FAIRFIELD CITY MAYOR FRANK CARBONE(PDF, 563KB)


Elderly members are one of the groups most at risk of serious infection if they exposed to COVID-19. The sad reality is they are also vulnerable to becoming isolated during this time and is it important we remain connected digitally.   

It is Council's commitment to reassure elderly residents and family members with the right information. Download the Government Fact Sheet below outlining the COVID-19 facts and measures you, your family and friends can take to protect older Australians. The fact sheet also includes information on the spread of COVID-19 and Australia's evolving repsonse to protect older Australians. 

FACT SHEET: FOR OLDER AUSTRALIANS ON COVID-19 

IMPORTANT INFORMATION FOR SENIORS, PEOPLE WITH DISABILITY AND CARERS

LOW COST AND FREE MEALS DIRECTORY(PDF, 209KB)


Help older Australians connect online

There are helpful solutions to get online and connect with family and friends safely. If you would like assistance in this area or know someone who is interested, visit eSafety's Be Connected website, and access their free resources designed to help older Australians develop digital and online skills. 


Spread the Kindness Neighbour Day campaign

Council is committed to the elderly members of our community and we ask you do the same by spreading some neighbourly kindness. 

  • Check in on them by phone or online, or even over the fence 
  • Offer them help with groceries or prescriptions; or mowing the lawn and helping in the garden

Business Support

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Council is supporting and promoting local businesses by keeping you informed during COVID-19 and supporting residents to shop local with a directory of businesses providing take away or delivery services.

Network_Support.png State and Federal Government Information and assistance

Federal and NSW Government have recently announced a further easing of restrictions on the operation of cafes and restaurants. 

From 15 May 2020, cafes and restaurants will be able to seat 10 patrons at any one time. These changes are an important step back towards reopening our economy, but come with a number of risks. It is important that businesses and customers continue to observe social distancing and hygiene rules to minimise the further spread of COVID-19. Services NSW has provided information on what you need to know to make your business safe, look after your employees and give your customers confidence to shop/dine with you. This includes:

  • Keep to the 4m2 rule per person for retail and 10 patrons for restaurants and cafes
  • Use floor markings to help keep customers apart
  • Clean and disinfect surfaces regularly
  • Wash hands regularly and provide hand sanitiser
  • Consider going cashless

Additional information can be found on the NSW Health page on how to keep your retail space COVID safe.


COVID-19 Best Practice Guidelines

The Restaurant and Catering Association of Australia have released a best practice guideline aimed at giving consumers confidence that food businesses are taking concrete steps to ensure their business is safe in a post COVID-19 world. Also download the 'My Business's COVIDSafe plan' as a helpful checklist to assist you with doing business safely for your customers and employees.

DOWNLOAD THE COVID-19 BEST PRACTICE GUIDELINES

DOWNLOAD THE MY BUSINESS'S COVIDSAFE PLAN

Display social distancing posters or stickers on your floor to assist with enforcing safe distance between customers and workers. Download the printable posters or stickers below, available in multiple colours:

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                                     Download the social distancing posters(PDF, 18KB)                        Download the social distancing stickers(PDF, 114KB) 

•    For information on federal and state government support packages and resources – including the JobKeeper Payment Scheme and the Business Assistance Package, visit www.business.gov.au and www.service.nsw.gov.au.

•    Under the Small Business Relief Package from the Australian Banking Association, small businesses will be able to defer loan repayments for six months. Contact your bank for details and to apply.
 
•    The Federal Government's Business Hotline has been expanded to offer specialist advice to support businesses through the COVID-19 pandemic. The Hotline will also operate for extended hours - seven days a week, 7am - 11pm. Call the Hotline on 13 28 46.
 
•    Are you an export business? The Australian Trade and Investment Commission offers tailored advice on government support and assistance packages. 


Business_Support.png Council support for local businesses in Fairfield City 

Temporary Outdoor Dining Program

Cafés and restaurants can now apply for temporary use of the unused outdoor space in front of neighbouring shops when they have closed for the evening, 6pm until 10pm. Applicants must have lawful approval to conduct their food business particularly in relation to operating hours. This extra space will help keep diners safe during the COVID-19 pandemic.

APPLY FOR TEMPORARY OUTDOOR DINING


Rental relief and residential rates

At Council's 24 March 2020 meeting, Council made the decision to offer a range of rental relief options to its community and commercial tenants, including a rent-free period, rent reductions or deferment over a four month period.

Council also resolved to ask the state government to consider providing a rate subsidy or stimulus to help residents through this difficult time. Council has also proposed not increasing rates for the financial year 20/21.


Support Local Business 

There are some ways that we can help local businesses stay afloat through these challenging times. By buying local, we play an important part in supporting the local economy and employment, which strengthens our community and ensures our town centres remain vibrant places for us all. Visit our business register page to see who's still open for business.


Business_Connect.png Business advice and FREE Webinars

Fairfield City Open Libraries offer a range of online resources for local businesses to keep up with industry skills, trends and knowledge. The Workary is home to a range of useful webinars for you and the team to register in below. Examples of webinars include

  • Making video content on mobile devices for business   
  • Setting up an online business and avoiding common costly mistakes 
  • 3D Scanning and printing demonstration
  • Developing a website brief

VIEW AND REGISTER FOR UPCOMING EVENTS 

The Western Sydney Business Centre is offering FREE business advice sessions and business diagnostic tools to assist businesses navigate COVID-19 related downturn.

Business Connect Webinars and Resources

Business Connect is hosting a number of webinars covering a number of useful topics to help your business survive and thrive during the COVID-19 pandemic. Upcoming topics include:

•    Selling online with Facebook adverts
•    How to create Facebook adverts
•    Mental health and wellbeing for your staff
•    Agritourism 2020

BOOK ONLINE HERE 


How you can help

Is your business able to help manufacture critical medial and hygiene supplies? The NSW Government is looking for businesses that can retool and assist in filling critical supply shortages. For a full list of supplies, how businesses can assist and to register, visit https://preview.nsw.gov.au/covid-19/call-for-local-manufacturing-of-medical-supplies.

Get in contact

If you need any business information or support contact Council’s Economic Development unit on 02 9725 0870 or growingbusiness@fairfieldcity.nsw.gov.au

Dutton Plaza response to COVID-19

Dutton Plaza is open and committed to ensuring our community can still access our products and services. 

We are monitoring the situation closely to ensure we are doing what's best for you, our customers, and we will ensure to follow all advice from health authorities and government bodies. 

In addition to implementing social distancing measures, we've taken some extra steps within our centre to ensure the community can shop safely including: 

  • Additional cleaning with a particular focus on high traffic areas, bathrooms and frequently touched surfaces
  • Installation of hand sanitiser stations at entrances, within centre and car parks
  • Communication of hygiene messages to shoppers to help reduce the spread of Coronavirus
  • Asking customers and staff to refrain from visiting our centre if they are showing symptoms or have been exposed to anyone with the virus
  • We have deferred events and activities that could attract a crowd or groups of people/shoppers

We'll continue to work together with our retailers to monitor the situation and keep you updated about how we are responding to Coronavirus so that you can continue to safely access our products and services. 

We thank you for your support at this time.

Mayor's Wellbeing Register

Sign up to the Mayor's Wellbeing Register

Fairfield City Council has set up the Mayor’s Wellbeing Register to help those most in need in our community, during these challenging times. The register is designed to assist those who are isolated and would require help to care for themselves during the COVID-19 pandemic.

If you don’t have family, friends or community services to rely on, we encourage you to register yourself so we can connect you to support services if the need arises.

Sign up to the Mayor’s Wellbeing Register if you:

  • are over 60 years old and receive informal care from family members who live outside your home
  • are a single parent caring for children and you have no one you can rely on if you become ill
  • have a disability with no carer
  • if you are considered to be vulnerable without assistance
  • you are an informal carer for someone in your family who is isolated or vulnerable, and you don’t live with them.

Register now by calling Fairfield City Council on 9725 0222 so we can connect you to support you need if required.

MAYOR'S WELLBEING REGISTER ONLINE FORM 

LETTER FROM FAIRFIELD CITY MAYOR FRANK CARBONE(PDF, 563KB)

MAYOR'S WELLBEING REGISTER AND HELPLINE INFORMATION(PDF, 777KB) 

Mayor of Fairfield Frank Carbone Official Statements

Council updates and official statements from Fairfield City Mayor Frank Carbone

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 30 JUNE, 2020(PDF, 593KB)

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 18 JUNE, 2020(PDF, 212KB)  

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 17 JUNE, 2020(PDF, 524KB)

DOWNLOAD THE OFFICIAL STATEMENT FROM FARFIELD CITY MAYOR FRANK CARBONE - 16 JUNE, 2020(PDF, 213KB)

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 16 JUNE, 2020(PDF, 213KB) 

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 15 JUNE, 2020(PDF, 213KB) 

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 11 JUNE, 2020(PDF, 211KB) 

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 29 MAY, 2020(PDF, 226KB) 

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 26 MAY, 2020(PDF, 214KB)

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 25 MAY, 2020(PDF, 228KB)

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 19 MAY, 2020(PDF, 213KB)

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 15 MAY, 2020(PDF, 223KB)

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 15 MAY, 2020(PDF, 211KB)

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 15 MAY, 2020(PDF, 210KB)

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 11 MAY, 2020(PDF, 586KB) 

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 11 MAY, 2020(PDF, 223KB)

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 5 MAY, 2020(PDF, 662KB)

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 27 APRIL, 2020(PDF, 221KB)

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 24 APRIL, 2020(PDF, 213KB)

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYO FRANK CARBONE - 23 APRIL, 2020(PDF, 217KB)

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 9 APRIL, 2020(PDF, 218KB)

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 8 APRIL, 2020(PDF, 214KB)

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 30 MARCH, 2020(PDF, 220KB)

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 26 MARCH, 2020(PDF, 218KB)

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 5:11PM 25 MARCH, 2020(PDF, 214KB)

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 10:15AM 25 MARCH, 2020(PDF, 211KB)

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 23 MARCH, 2020(PDF, 211KB)

LETTER FROM FRANK CARBONE MAYOR OF FAIRFIELD CITY - PROTECTING OUR PEOPLE DURING COVID-19(PDF, 563KB) 

DOWNLOAD THE OFFICIAL STATEMENT FROM FAIRFIELD CITY MAYOR FRANK CARBONE - 20 MARCH, 2020(PDF, 198KB)

Covid-19 Support Helplines

Council wants to ensure our community is safe and has access to support at all times. 

National Coronavirus Helpline 1800 020 080 
24 hour helpline for people seeking information on coronavirus (COVID-19) seven days a week. Access their Translating and Interpreting Service on 131 450.

Health Direct 1800 022 222 or healthdirect.gov.au
This is a Government-funded 24 hour telephone service, providing quality, approved health information and advice. You can use their Coronavirus online symptom checker on their website. 

Service NSW 13 77 88 
The NSW Government has a 24 hour assistance line responding to COVID-19. This is for non-medical enquiries related to financial support for individuals or businesses. Language translation and intepreting is available on 13 14 50.

Emergency Relief Salvation Army 1300 371 288 
For assistance with food, paying bills or financial difficulty, call the emergency relief team on 1300 371 288.

Mental Health Line 1800 011 511 
This is a 24 hour helpline for people who require mental health support.

Domestic Violence, Sexual Assault 1800 737 732
1800 Respect provides free, confidential online chat or telephone support in relation to family and domestic violence and sexual assault. 

Colouring and Activity Book for Kids

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#FairfieldTogetherWeCare Colouring and Activity Book for Kids

This colouring and activity book is a resource for kids 5+ to explore their feelings about COVID-19 and engage in fun and healthy activities during this time. 

Share your kids creations and colourings using #fairfieldtogetherwecare on Instagram or Facebook for a chance to be featured on Council's social media and #FairfieldTogetherWeCare compilation video.  

DOWNLOAD A PRINT AT HOME COPY(PDF, 2MB)

REQUEST HARDCOPIES (RESIDENTS)

REQUEST HARDCOPIES (ORGANISATIONS)

Please note: Wait times vary, and it may take up to two weeks for hardcopies.