Fairstart Early Intervention

Our team at Fairstart Early Intervention is made up of inspired and dedicated speech pathologists, occupational therapists, specialist teachers and other support professionals working together to give children in Fairfield City a 'fair start'. We are committed to making a meaningful difference in the lives of children and families through supportive relationships and cultural support. We focus on strengthening families to achieve their own goals through family centred practice and play based interventions. Using a strengths-based approach, we work with families to develop and enhance their children’s skills and enable them to reach their full potential.

We are passionate about supporting children form birth to Primary School Yr 6 with additional needs to participate in, and feel included in their community. We can deliver support at our clinics, in your home, your child’s educational environment and in the community.

Getting in touch

If you feel therapy might be beneficial for your child contact us on 9725 0393 today to discuss the best pathway for your family.

You don’t need a referral from a GP or Paediatrician, although this may help offset the cost of therapy.

Fairfield City Council is a registered NDIS and Medicare provider and some families may be eligible for financial support.

Are you ready to grow your child’s potential?

The experienced team at Fairstart Early Intervention are here for you and your family.


Screenshot of Fairstart Early Intervention video on Youtube

 Click here to watch the video "Fairstart Early Intervention"


Fairstart Early Intervention Waitlist Form

Children and Family Service Feedback Form


Speech Therapy

Speech therapy aims to develop a child’s understanding and use of language. Speech therapy can help a child to express themselves clearly, understand verbal and written language, clearly pronounce words and minimise stuttering. If a child is experiencing difficulty in one or more of these areas, a speech therapist can help them to communicate so they can confidently participate in everyday life.

  • At Fairstart our therapists will
  • Provide an assessment to identify the needs of your child
  • Develop goals with you to ensure your child makes meaningful change
  • Use evidence based practice in therapy
  • Use play based intervention to make therapy fun and engaging for your child
  • Provide resources and strategies to work on your child’s therapy goals at home, day care and/or school

Our team are experienced in providing support with

  • Early intervention
  • Language development
  • Speech development
  • Augmentative and Alternative Communication devices and systems (AAC)
  • Stuttering intervention

If you have difficulties accessing our services in person, we also provide online video therapy (Telehealth).


Occupational Therapy

Occupational therapy aims to foster independence in children that need assistance with daily activities such as playing, socialising or completing self-care tasks; such as toileting, dressing, feeding and bathing.

If a child is experiencing difficulty in one or more of these areas, an occupational therapist can assist in helping the child and family to break down the challenging components of the task and build up the child’s skills, so they can participate more fully in their everyday life.

At Fairstart our therapists will:

  • Provide an assessment to identify the needs of your child
  • Develop goals with you to ensure your child makes meaningful change
  • Use evidence based practice in therapy
  • Use play based intervention to make therapy fun and engaging for your child
  • Provide resources and strategies to work on your child’s therapy goals at home, day care and/or school.

Our team are experienced in providing support with:

  • Sensory processing
  • Self-care: feeding issues, toileting and bathing
  • Motor skills development: fine or gross motor and postural control
  • Attention and concentration: starting, finishing and sustaining attention to tasks
  • Executive functioning: understanding instructions and memory

If you have difficulties accessing our services in person, we also provide online video therapy (Telehealth).


Specialist Teacher

Specialist Teachers are educators with Early Childhood Teaching qualifications. They work with families and children aged 0 to 7 years old, who have an Early Intervention Fund Plan under the National Disability Insurance Scheme (NDIS).

Is your child having difficulties in any of these areas of development – social, emotional, self-help, physical (gross or fine motor), thinking and attention, language and literacy? Specialist teachers can help your child in all these areas to become a more confident learner and participant in everyday life.

At Fairstart Early Intervention Specialist Teachers will:

  • Respect and observe the “whole” child and adapt learning experiences to suit each child individually
  • Seek out the strengths and interests of your child as ways to build on his or her self-esteem and motivation to learn
  • Work closely with the family and follow the family’s priorities for their child Support and combine strategies and goals you may have set with Occupational Therapists, Speech Pathologists, Physiotherapists, Psychologists, etc, in order to enhance consistency with outcomes and learning for your child
  • Provide ideas, information and resources to support your child at home with you or at children’s services, at school or at a range of community settings
  • Conduct informal, functional assessments on your child
  • Support children and families through the Transition to School process, including identifying skill gaps and supporting the child to learn skills to cope with the challenges of school settings

If you have difficulties accessing our services in person, we also provide online video therapy (Telehealth).


Fairstart Early Intervention has extended and adapted our services to now be providing online video therapy (also known as Telehealth) in response to COVID-19. This has supported continued access to services by our local families.

We now have a range of Telehealth services available to provide continued allied health support depending on the needs and availability of the families we work with.

We now have a variety of options available for our preschool and primary school aged clients to ensure that we can switch to an online session if you are unable to attend a session in person. These include video conferencing for therapy or parent training, telephone conferencing and home programs. 

Young female childcare professional appearing on an iPad screen while illustrated hand interacts with iPad screen


Telehealth FAQs for Families

What is Telehealth?
This is where health and therapy services are provided online through a video or voice call to support our families. We are now offering this service to our local clients in response to COVID-19.

When should I use Telehealth?
You can switch to a Telehealth session if you are in self-isolation from COVID-19 or are physically unable to come to our centre.

Telehealth will enable us to provide your child with on-going and consistent therapy from your speech pathologist, occupational therapist, specialist teacher or therapy assistant.

I speak Vietnamese or Chinese and I am not confident to organise the appointment, set up the technology or talk to the therapist in English. Can my child still access Telehealth?
Yes, Fairstart has bilingual staff who speak your language and can assist you with arranging an appointment and translating using video or telephone conferencing. Call us on 9725 0114 or the Translating and Interpreting Service (TIS) on 131450 to let your team member know that you require language support.

What do I need for an online session?

  • A laptop/ tablet/mobile phone or computer with a camera and microphone
  • Internet connection
  • Email address
  • Headphones (optional)

How can I pay for Telehealth?

NDIS logo Medicare logo

You can pay for Telehealth as part of your NDIS plan. You can also pay for Telehealth with Medicare if your doctor has signed a CDMP or other Medicare plan.

How does Telehealth work?
Call us on 9725 0114 to make a telehealth video call appointment. We will email you a ‘Zoom’ link and code for your appointed time. Click on the link and follow the prompts to join the video call.

Will I need to download any software or apps?
You will be prompted to download, sign up and install Zoom when you click a joining link.

Is Telehealth as good as a face-to-face session?
Fairstart staff will try to provide intervention in much the same way you currently receive it in person, although the dynamic is slightly different. There are many benefits of Telehealth. Your online therapy session will be interactive in your own home space so we can even go mobile to explore the toys and books and the things that your child loves, and we can come up with new ways to use them in therapy. We have also produced Telehealth packs and home programs with activities for our pre-school age and primary clients.

What will the sessions be like?
Younger children or children who have short attention spans will need a parent to be present to support them with activities during the session. For all children, sessions will also focus on parent-based education and consultation, and you will be coached as the parent to use items you own around the home to deliver therapy to your child. Programs such as Hanen More Than Words can be delivered using this way to. 

If your child is school aged, therapy may involve sharing of books, reading texts, tracing, drawing pictures, figures and writing. We can also screen share resources that we are using during the session. Many of our usual activities and tasks can be adapted for telehealth. If required, you will receive a packet with printable resources. If you do not have access to a printer please let us know as soon as possible and we can provided paper based resources.

Telehealth limitations?
Individuals with vision, hearing, attention, physical difficulties with sitting or understanding remote therapy may need modifications or additional support. If you are unsure, discuss with your Fairstart team member

Do I need to do anything to change the environment at home?
For upper primary to adult clients, online therapy can happen easily with your device on a table in front of you.

For younger children, it is ideal to have some floor space nearby so we can jump around and do some big actions.

Some handy tips for the best video call experience are:

Find a quiet space - the area should be free from distractions

Be on time - connect 5 minutes earlier than your appointed time

Check your device volume - make sure your volume is on and audible.

Young female childcare professional appearing on an iPad screen while illustrated hand interacts with iPad screen



Contact Us


9725 0393




57 Devenish Street
Greenfield Park
View Map

What we believe

Fairstart Early Intervention believes in the importance of family-centred practice and working together with families. This helps children to participate and interact in the environments in which they learn and play. By working together with you and other important people in your child's life, your child will have opportunities to learn throughout their day as well as in their individual sessions.

National Disability Insurance Scheme - Code of Conduct

As a NDIS registered provider we are bound by NDIS Code of Conduct in our interactions and work with families and children. All NDIS providers and workers must comply with the NDIS Code of Conduct.

What you can expect from Fairstart in relation to the NDIS Code of Conduct

  • We will respect your rights
    We will act with respect for your individual rights and support you to express yourself and make your own decisions
  • We will respect your privacy
    We will use confidentiality and secure information management systems to protect your privacy. We will confirm consent with you before sharing information with other people or agencies on your behalf.
  • We will act with integrity
    We will deliver supports to you with integrity, honesty and transparency. 
  • We will deliver services to you in a competent way
    With care and skill we will provide supports to you in a safe and competent manner in the environment you have identified.
  • We will provide a safe quality service to you
    We will actively take steps to ensure we deliver a safe, quality service to you. Some of these steps include completion of client risk assessments and ongoing professional development for workers. 
  • We will do everything we can to prevent violence, neglect abuse and exploitation
    As mandatory reporters, all of our staff are trained in child protection. We will take reasonable steps to prevent any violence, abuse or exploitation in relation to our clients and their family.
  • We will do everything we can to prevent sexual misconduct
    As mandatory reporters, all of our staff are trained in child protection. We will take reasonable steps to prevent and respond to sexual misconduct. 

You can view the NDIS code of Conduct here: NDIS code of Conduct

Advocacy for our families

Fairfield City Council (FCC) is committed to making sure children and families access their right to participate as part of their community and access quality services and experiences that are important to them and meet their needs.  

What is an advocate?

An Advocate is someone who can help you speak up so that your needs are heard, your rights are understood and your problems are resolved.

Fairstart therapists and teachers will do our best within our roles to support you to advocate for your child and family. Also we encourage you to bring along a family member or friend if you would support in any interactions with us.

If your advocacy needs are greater than what Fairstart can offer, we can support you to access  external services to assist you to advocate for your needs.

Here are some organisations with free services that can assist you to advocate for your families’ needs.

Advocacy Support Services

Advocacy Supports local to Fairfield 

AASS (Autism Advisory Support Service)

The AASS is a local not for profit organisation in Liverpool that works in partnership with individuals with autism, their families and carers, to evaluate, plan and implement appropriate services to support and deliver positive outcomes, including advocacy.

The AASS operate a 24hr Autism hotline to provide support to parents and carers, and their business hours of operation are Monday to Friday from 8.30 - 4pm.

1300 222 777 or 9601 2844

Carer Gateway

The Carer Gateway provides phone counselling for all carers, and can help connect them to helpful supports and services. Business hours are, 8.00am - 6.00pm. Monday - Friday. Their website also has a lot of helpful information for carers, including stories, advice, and respite.

1800 422 737


Wellways offers a wide range of services including advocacy, designed to support people affected by disability, mental health issues, as well as their carers, families and friends.

Their website is available in languages, staff can be contacted by phone or email, during business hours 9am-5pm Monday - Friday.

1300 111 400

Family Advocacy

Family Advocacy formally known as ‘The Institute for Family Advocacy and Leadership Development’ is an independent, impartial advocacy organisation that supports families across New South Wales to promote and defend the rights and interests of people with developmental disability. The organisation is managed and staffed by parents and allies of people with disability, who recognise the issues that people with disability and families face and who can assist in strengthening the advocacy and capacity of families.

Staff can be contacted during business hours Monday - Friday or through the website.

9869 0866 or 1800 620 588

Disability Advocacy (DA)

The DA service is funded to provide independent advocacy by the Commonwealth Department of social services  (DSS), and NSW Department of Family and Community Services. Disability Advocacy NSW (DA) can assist people with a disability and their families navigate the NDIS (National Disability Insurance Scheme), in a number of important ways, General Advocacy Support, Internal (NDIS) Appeals and External (NDIS) Appeals

1300 365 085 or 4927 0111

Multicultural Disability Advocacy (MDAA)

The Multicultural Disability Advocacy Association of NSW (MDAA) is the peak body for all people in NSW with disability and their families and carers, with a particular focus on those from a culturally and linguistically diverse (CALD) / non English Speaking (NES) background with disability.

1800 629 072 or 9891 6400

Advocacy supports in NSW 


Support Services for Parents and Carers

Carers Australia

Carers Australia is the national peak body representing Australia’s carers for all health conditions. It advocates on behalf of carers to influence policies and services at a national level. Services are provided by a network of State and Territory Carers Associations, including counselling, advice, and information.

1800 242 636

SANE Helpline

The SANE Helpline provides information, guidance and referrals you need to manage your mental health concerns. You can speak to a mental health professional when you ring the SANE Helpline. This Helpline runs from 10.00 am - 10.00pm (AEST). 

1800 187 263

Mental Health Access Line

The MH Access Line is a 24 hours, 7 days a week service operating through all of NSW, where they can connect individuals experiencing mental health concerns, to the right kind of care they may need. Staffed by mental health professionals, the line gives NSW residents access to expert mental health advice, support and referrals for people dealing with a mental health problem and their families and carers. Where appropriate they can put people in contact with the local mental health crisis or acute care team. The Mental Health Line also provides advice about clinical symptoms, the urgency of the need for care and local treatment options for health and care service providers.

1800 011 511


If you are having thoughts of suicide or experiencing a personal crisis, you can ring Lifeline. They operate 24/7.

13 11 14


GriefLine is Australia’s only dedicated grief helpline service that provides counselling support services free of charge to individuals and families who are experiencing loss and grief, including mental health concerns and carer support. Griefline runs from 12 midday to 3.00am (AEST) 7 days a week.  

1300 845 745




Contact Us


9725 0393




57 Devenish Street
Greenfield Park
View Map

Feedback Form Children and Family Services Feedback Form

 Click here to read the article 'Fairstart Early Intervention wins prestigious award'