Ratepayers experiencing genuine financial hardship paying their rates and charges are offered help through negotiated Repayment Plans. Help will be given only to residential ratepayers who use the subject property as their principal place of residence.
Ratepayers seeking assistance under the Hardship Assistance Policy will be required to complete an application form and provide evidence in support of their application.
Hardship Help Application(PDF, 36KB)
Financial Hardship Policy(PDF, 120KB)