COVID-19 Council Update


Updated COVID-19 restrictions    

  • Masks will only be mandated on public transport, planes, and indoors at airports, hospitals, aged and disability care facilities, corrections facilities, and indoor music festivals with more than 1,000 people;
  • Masks are encouraged for indoor settings where you cannot maintain a safe distance from others and for customer-facing retail staff to protect vulnerable people who must access these premises and services;
  • The 20,000 person cap on music festivals will be removed
  • Singing and dancing permitted.
  • Vaccination requirements will remain for indoor music festivals over 1,000 people, with attendees required to have at least two doses of a COVID-19 vaccine.

Read more on the updated restrictions on NSW Government website. 


Vaccination is the best way to protect ourselves, our loved ones and our communities. The risk of serious illness and death increases with age. However, COVID-19 isn’t just affecting the elderly – many young people are becoming very sick. Around 60% of people with COVID-19 are under 40, with some needing intensive care. 

Speak to your local GP or pharmacist or visit to make a booking. 

Testing clinics 

If you get tested make sure you return home and isolate until you receive your results. 

For more information on testing clinics go to NSW Health's website at Find a COVID-19 testing clinic

Protect yourself and others from COVID-19

Council is following the advice from health authorities and informing residents, visitors and staff of the best practices to prevent contracting and spreading COVID-19 in our community and Australia.  

More Information & Support

For any health related enquiries please call your GP or contact Health Direct on 1800 022 022.
For any concerns in relation to your mental health and wellbeing please call Lifeline on 13 11 14.  

Community Wellbeing - Support Card

For a list of food, health and support services offered by local agencies  – see the Fairfield City Support Card(PDF, 114KB)   

Mayor of Fairfield Frank Carbone Official Statements

Council updates and official statements from Fairfield City Mayor Frank Carbone


Support for businesses 

Small business fees and charges rebate

Small businesses will be able to claim road user tolls under the Small Business Fees and Charges Rebate, which is being increased from $1500 to $2000 from November 2021. 

The rebate is provided in the form of a digital credit, which businesses can draw down on to offset the cost of eligible NSW and local government fees and charges. 

The digital credit for businesses that have already signed up to the Rebate will be automatically increased from $1500 to $2000. 

Businesses will be able to apply via the Service NSW website. More information will be made available shortly. 

Alfresco outdoor dining

Food and beverage businesses have greater ability to expand their footprint to new outdoor space giving customers across the state more opportunities to dine outdoors.

The Alfresco Restart Package supports food, beverage, entertainment, arts and cultural businesses to recover from the COVID-19 pandemic and enjoy a COVID safe summer 2021/22.

The initiatives that will be rolled out include:

  • Temporary alfresco measures for outdoor dining in parks or on private land (for example bowling greens and carparks), with the landowner’s consent
  • $5,000 grants for hospitality businesses to establish new alfresco settings

Permanent outdoor dining as exempt development for pubs and small bars state-wide. This is now active and follows the successful trial that started last year. 

Covid-19 Support Helplines

Council wants to ensure our community is safe and has access to support at all times. 

  • National Coronavirus Helpline 1800 020 080 
    24 hour helpline for people seeking information on coronavirus (COVID-19) seven days a week. Access their Translating and Interpreting Service on 131 450.
  • Health Direct 1800 022 222 or
    This is a Government-funded 24 hour telephone service, providing quality, approved health information and advice. You can use their Coronavirus online symptom checker on their website. 
  • Service NSW 13 77 88 
    The NSW Government has a 24 hour assistance line responding to COVID-19. This is for non-medical enquiries related to financial support for individuals or businesses. Language translation and interpreting is available on 13 14 50.
  • Emergency Relief Salvation Army 1300 371 288 
    For assistance with food, paying bills or financial difficulty, call the emergency relief team on 1300 371 288.
  • Mental Health Line 1800 011 511 
    This is a 24 hour helpline for people who require mental health support.
  • Head to Health 1800 595 212, Monday to Friday 8.30am-5pm
    South Western Sydney Primary Health Network (SWSPHN) is offering this service to people in south western Sydney who are struggling with their mental health due to COVID-19.
  • Domestic Violence, Sexual Assault 1800 737 732
    1800 Respect provides free, confidential online chat or telephone support in relation to family and domestic violence and sexual assault.