COVID-19 Council Update

Overview

Roadmap to reopening NSW

As we reach the 70% full vaccination target it’s time for NSW to get back to business.

The NSW Government announced the roadmap to reopening the State in three stages commencing 11 October 2021:

As the State passes the 70 per cent double vaccination target, the NSW Government announced the easing of a number of restrictions today as part of the reopening NSW roadmap; which will allow fully vaccinated adults enjoy more freedoms from Monday 11 October 2021 such as:

  • Up to 10 fully vaccinated visitors (not counting children 12 and under) to a home (previously 5)
  • Up to 30 fully vaccinated people will be able to attend outdoor gatherings (previously 20)
  • Increasing the cap for weddings and funerals to 100 people (previously 50)

On the Monday after the State reaches 80 per cent double vaccination, further restrictions will be relaxed:

  • Up to 20 visitors (excluding children 12 and under) to a home (previously 10)
  • Up to 50 people will be allowed to gather outdoors (previously 20)
  • Up to 3,000 people will be allowed to attend controlled and ticketed outdoor events (previously 500)
  • Nightclubs will be permitted to reopen for seated drinking only (no dancing), and masks will no longer be required in office buildings

All roadmap freedoms at 70 and 80 per cent will continue to be for fully vaccinated people only.

All school students will now return to onsite learning with a range of COVID-safe measures in place by 25 October 2021. Kindergarten, Year 1 and Year 12 students will still return to face-to-face learning on 18 October 2021, with all remaining years now returning one week later on 25 October 2021.

As the stay-at-home orders will be lifted next Monday and replaced by the roadmap settings, the list of local government areas of concern will cease to exist. 

For more information visit nsw.gov.au 

Prairiewood Pfizer Vaccination Centre

Vaccination is the best way to protect ourselves, our loved ones and our communities. The risk of serious illness and death increases with age. However, COVID-19 isn’t just affecting the elderly – many young people are becoming very sick. Around 60% of people with COVID-19 are under 40, with some needing intensive care. 

Everyone aged 12 years and over can get a COVID-19 vaccine. They are safe, effective and free. Appointments are available at more than 2,000 GPs, pharmacies, Aboriginal Medical Services and NSW Health vaccination clinics across NSW. Speak to your local GP or pharmacist or visit nsw.gov.au to make a booking. 

Local testing clinics

Keeping our community COVID safe remains as important as ever. Get tested immediately if you have any COVID-19 symptoms, even if only mild. Check in and out of every venue you visit using the QR code. Wear a mask whenever you leave your home (except when exercising, eating or drinking), keep your distance from those you don’t live with, wash or sanitise your hands regularly and get vaccinated. 

If you have any symptoms, get tested at any of the following clinics: 

It is important that you return home and isolate until you receive your results. 

For more information on testing clinics go to NSW Health's website at Find a COVID-19 testing clinic

Latest COVID-19 case locations

Find the latest COVID-19 case locations in NSW, and what you need to do if you have visited these locations. 

Council is changing the way some services are being delivered

Services to remain OPEN to the public

  • Customer call centre – online or by phoning 9725 0222
  • All Fairfield City Council run long day care centres and Fairstart services
  • Garbage and recycling collection
  • Parks and gardens
  • Cleaning and maintenance services
  • Kerbside Clean-up Collections 
  • Sustainable Resource Centre - open to commercial clients only from Monday-Friday, 7am-3.45pm (no hand unloads). Open to general public and hand unloads on Saturdays, 7am-11.30am
  • Dutton Plaza
  • Fairfield City Open Libraries Click and Collect service
  • Prairiewood Leisure Centre outdoor pool

Fairfield City Council Customer Service Centre will operate differently. All services are still available either online or by phoning 9725 0222

Services temporarily CLOSED to the public

  • Fairfield City Open Libraries. The digital collections are still available 24/7. You can sign up for free to join Fairfield City Open Libraries at fairfieldcityopenlibraries.spydus.com.  
  • Fairfield City Museum & Gallery
  • Fairfield City Leisure Centres (including gyms)
  • Fairfield City Markets at Fairfield Showground
  • Youth Centres (unless hirer is providing essential services)
  • Community centres and halls (unless the hirer is providing essential services)
  • Recycling Drop Off Centre (re-opening Saturday 16 October)

We apologise for the inconvenience. Please stay safe and follow the COVID-19 guidelines.


 Support initiatives and services 

Customer Service Centre

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Our customer service centre will operate differently. All services are still available either online or by phoning 9725 0222.

Mayor's Wellbeing Register

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Extra attention and support is available to vulnerable members of the community to help connect to support services. Contact us on 9725 0222 or complete the following link www.fairfieldcity.nsw.gov.au/wellbeing_register.

Children and Family Services

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All Fairfield City Council run long day care centres and Fairstart services remain open. Call us on 9725 0393 for more information.

 

Volunteer Register

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Council is registering people on a volunteer register to bolster numbers of volunteers providing essential community services in our City.

Register your interest here

Council will be sharing this register with services and charities that are supporting the community in this time of need. If you register as a volunteer, you will hear directly from the organisations with various opportunities to contribute.

Waste and recycling services

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Garbage and recycling bin collections – operating as normal.

Kerbside Clean-up Collection - operating as normal.

Recycling Drop Off Centre – re-opening Saturday 16 October.

Sustainable Resource Centre – open to commercial clients only from Monday-Friday, 7am-3.45pm (no hand unloads). Open to general public and hand unloads on Saturdays, 7am-11.30am  

Low residential rates

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Low residential rates - our rates are among the lowest in Sydney, while maintaining a progressive schedule of infrastructure development and service provision.

  

  

 

 

 

Extra health measures at Council meetings

Council is implementing extra health measures at Council meetings for the health and safety of residents, visitors, councillors and staff. Social distancing measures will be in place at Council’s Public Forum and Council meetings. 

If you wish to submit a question to the public forum, we will treat the question in the usual manner. You can submit your question as usual and provided it complies with Council’s requirements, it will be accepted, read out by staff at the Public Forum and actioned as if it was asked by you at the forum. Additionally, rather than personally attend, you can listen to the Council meeting live online here.

Protect yourself and others from COVID-19

Council is following the advice from health authorities and informing residents, visitors and staff of the best practices to prevent contracting and spreading COVID-19 in our community and Australia.  


More Information & Support

For any health related enquiries please call your GP or contact Health Direct on 1800 022 022.
For any concerns in relation to your mental health and wellbeing please call Lifeline on 13 11 14.  


Mayor's Wellbeing Register & Food Requests (Vulnerable residents)

The Mayor's Wellbeing Register & Food Requests is in place to help those most in need in our community during these challenging times.

 

Please note – This will be a PICK-UP ONLY service from  Monday 11 October 2021. Residents who request food will be contacted by Council staff to discuss food orders and collection details.

 

These services assist residents to find the support they need, through providing a free food service (during lockdowns), welfare checks and connecting residents with community support services.

This service is being provided for vulnerable residents of the Fairfield Local Government Area Only. Please click here to see a list of suburbs within the Fairfield Local Government Area

Food orders for eligible residents can take up to 7 days to be processed.

This register and your details will be kept confidential. To receive assistance through the Mayor’s Wellbeing Register or food, please complete one of the forms below  (English Only):

Food Request (vulnerable residents)

Wellbeing Support (including food)

Fairfield City Council are reviewing all the registrations and will make contact with everyone as soon as possible.

If you are facing an emergency please contact 000 or Lifeline 13 11 14, available 24/7.

If you require any further information regarding the Mayor's Wellbeing Register, please call 9725 0222 during business hours on Monday to Friday from 8.30am – 4.30pm. An interpreting service is available

Chương trình Đăng ký An sinh của Thị trưởng

Chương trình Đăng ký An sinh của Thị trưởng và Dịch vụ Hỗ trợ Thực phẩm

Chương trình Đăng ký An sinh của Thị trưởng (Mayor's Wellbeing Register) được triển khai nhằm hỗ trợ những người có nhu cầu cấp bách trong cộng đồng của chúng ta vượt qua giai đoạn đầy thách thức này.

Chương trình đăng ký trợ giúp người dân tiếp cận với các nguồn hỗ trợ mà họ cần, thông qua việc cung cấp dịch vụ thực phẩm miễn phí (trong suốt giai đoạn phong tỏa), kiểm tra tình trạng phúc lợi và kết nối người dân với các dịch vụ hỗ trợ cộng đồng.

Chương trình sẽ giữ kín thông tin đăng ký của Quý vị. Để nhận hỗ trợ thông qua Chương trình Đăng ký An sinh của Thị trưởng, xin Quý vị vui lòng điền đầy đủ thông tin vào một trong các mẫu đơn sau đây (Lưu ý: Viết bằng Tiếng Anh)

Đăng ký Hỗ trợ Thực phẩm (chỉ dành cho nhu cầu về thực phẩm)

Đăng ký Hỗ trợ An sinh (bao gồm cả thực phẩm)

Hội đồng Thành phố Fairfield đang xem xét tất cả các đơn đăng ký và sẽ liên hệ với Quý vị trong thời gian sớm nhất có thể. Chúng tôi sẽ tiến hành liên lạc qua điện thoại với những ai đã cung cấp số điện thoại cho chúng tôi.

Nếu Quý vị đang trong tình huống khẩn cấp, hãy gọi đến số 000 hoặc Đường dây nóng (Lifeline) số 13 11 14, hoạt động 24/7.

Nếu Quý vị cần biết thêm thông tin chi tiết về Chương trình Đăng ký An sinh của Thị trưởng, hãy gọi đến số điện thoại 9725 0222 trong giờ hành chính (từ 8.30 sáng đến 4.30 chiều), từ thứ Hai đến thứ Sáu. Dịch vụ phiên dịch luôn sẵn sàng để hỗ trợ Quý vị.

 

ܣܸܓ݂ܠܵܐ ܕܪܹܫܵܐ ܕܡܵܘܬܒ݂ܵܐ ܕܡܕܝܼܢ݇ܬܵܐ ܩܵܐ ܛܵܒ݂ܘܼܬܵܐ ܕܚܲܝܹ̈ܐ

ܣܸܓ݂ܠܵܐ ܕܪܹܫܵܐ ܕܡܵܘܬܒ݂ܵܐ ܕܡܕܝܼܢ݇ܬܵܐ ܩܵܐ ܛܵܒ݂ܘܼܬܵܐ ܕܚܲܝܹ̈ܐ ܘܚܸܠܡܲܬ ܕܡܹܐܟ݂ܘܼܠܬܵܐ

ܣܸܓ݂ܠܵܐ ܕܪܹܫܵܐ ܕܡܵܘܬܒ݂ܵܐ ܕܡܕܝܼܢ݇ܬܵܐ ܩܵܐ ܛܵܒ݂ܘܼܬܵܐ ܕܚܲܝܹ̈ܐ ܦܝܼܫܠܹܗ ܫܘܼܬܐܸܣܵܐ ܠܗܲܝܘܼܪܹܐ ܩܵܐ ܐܵܢܝܼ ܕܓܵܘ ܟܢܘܼܫܬܲܢ ܕܒܘܼܫ ܣܢܝܼܩܹܐ ܝܢܵܐ ܒܡܸܬܚܵܐ ܕܐܲܢܹܐ ܥܸܕܵܢܵܬܹ̈ܐ ܥܲܣܩܹ̈ܐ.

ܣܸܓ݂ܠܵܐ ܟܹܐ ܗܲܝܸܪ ܩܵܐ ܥܵܡܪܵܢܹ̈ܐ ܕܡܲܫܟ݂ܚܝܼ ܣܢܵܕܬܵܐ ܕܐܵܢܝܼ ܣܢܝܼܩܹܐ ܝܢܵܐ ܐܸܠܵܗ̇، ܒܐܘܼܪܚܵܐ ܕܡܲܩܪܲܒ݂ܬܵܐ ܕܚܕܵܐ ܚܸܠܡܲܬ ܡܲܓܵܢܵܝܬܵܐ ܕܡܹܐܟ݂ܘܼܠܬܵܐ (ܒܡܸܬܚܵܐ ܕܩܦܵܠܝܵܬܹ̈ܐ)، ܘܒܥܒ݂ܵܕܬܵܐ ܕܨܲܚܨܵܝܵܬܹ̈ܐ ܥܲܠ ܛܵܒ݂ܘܼܬܵܐ ܕܚܲܝܹ̈ܐ ܘܒܐ݇ܣܵܪܬܵܐ ܕܥܵܡܪܵܢܹ̈ܐ ܒܚܸܠܡܲܬܹ̈ܐ ܕܣܢܵܕܬܵܐ ܕܐܝܼܬ ܓܵܘ ܟܢܘܼܫܬܵܐ.

ܐܵܗܵܐ ܣܸܓ݂ܠܵܐ ܘܡܲܘܕܥܵܢܘܼܬܵܘܟ݂ܘܿܢ ܦܲܪܨܘܿܦܵܝܬܵܐ ܒܸܕ ܦܵܝܫܝܼ ܚܘܼܡܝܹܐ ܐ݇ܪܵܙܵܢܵܝܹ̈ܐ. ܠܩܲܒܘܼܠܹܐ ܗܲܝܲܪܬܵܐ ܒܐܘܼܪܚܵܐ ܕܣܸܓ݂ܠܵܐ ܕܪܹܫܵܐ ܕܡܵܘܬܒ݂ܵܐ ܕܡܕܝܼܢ݇ܬܵܐ ܩܵܐ ܛܵܒ݂ܘܼܬܵܐ ܕܚܲܝܹ̈ܐ، ܐܸܢ ܒܵܣܡܵܐ ܠܵܘܟ݂ܘܿܢ ܡܠܹܝܡܘܼܢ ܠܵܗ̇ ܚܕܵܐ ܡܸܢ ܦ̮ܘܿܪ̈ܝܼܡܹܐ ܕܒܐܸܠܬܸܚܬ (ܐܲܚܟ̰ܝܼ ܒܠܸܫܵܢܵܐ ܐܸܢܓܠܸܣܵܝܵܐ):

Food Request (food only)

Wellbeing Support (including food)

ܡܵܘܬܒ݂ܵܐ ܕܡܕܝܼܢ݇ܬܵܐ ܕܦ̮ܵܝܪܦ̮ܝܼܠܕ ܨܲܚܨܘܼܝܲܝܗܝ ܝܢܵܐ ܟܠܲܝܗܝ ܐܵܢܝܼ ܕܡܣܘܼܓ݂ܸܠܲܝܗܝ ܝܢܵܐ ܫܸܡܵܢܲܝܗ̈ܝ ܘܒܸܕ ܡܲܚܸܒܸܪܝܼ ܩܵܐ ܟܠܚܲܕ ܐܲܝܟ݂ ܟܡܵܐ ܓ̰ܲܠܕܹܐ ܕܡܸܬܡܲܨܝܵܢܬܵܐ ܝܠܵܗ̇. ܟܠܚܲܕ ܦܲܪܨܘܿܦܵܐ ܕܫܒ݂ܝܼܩܵܐ ܝܠܹܗ ܚܲܕ ܡܸܢܝܵܢܵܐ ܕܬܹܠܝܼܦ̮ܘܿܢ ܥܲܡܲܢ ܒܸܕ ܦܵܐܸܫ ܡܘܼܚܒܸܪܵܐ ܒܐܘܼܪܚܵܐ ܕܬܹܠܝܼܦ̮ܘܿܢ.

ܐܸܢ ܐܲܚܬܘܿܢ ܝܼܬܘܿܢ ܓܵܘ ܚܕܵܐ ܐܲܗܘܵܠ ܥܪܝܼܨܵܝܬܵܐ ، ܐܸܢ ܒܵܣܡܵܐ ܠܵܘܟ݂ܘܿܢ ܩܪܹܝܡܘܼܢ ܩܵܐ ܡܸܢܝܵܢܵܐ ܕܬܠܵܬܵܐ ܨܝܼܦܵܪܹ̈ܐ (000) ܝܲܢ ܩܪܹܝܡܘܼܢ ܩܵܐ ܠܵܝܦ̮ܠܵܝܢ (Lifeline) ܥܲܠ ܡܸܢܝܵܢܵܐ 13 11 14 ܕܦܬܝܼܚܹܐ ܝܢܵܐ 24 ܣܵܥܲܬܹ̈ܐ ܒܝܵܘܡܵܐ ܘ 7 ܝܵܘܡܵܢܹ̈ܐ ܒܫܵܒ݂ܘܿܥܵܐ.

ܐܸܢ ܣܢܝܼܩܹܐ ܝܬܘܿܢ ܠܡܲܘܕܥܵܢܘܼܬܵܐ ܙܵܘܕܵܢܬܵܐ ܒܘܼܬ ܣܸܓ݂ܠܵܐ ܕܪܹܫܵܐ ܕܡܵܘܬܒ݂ܵܐ ܕܡܕܝܼܢ݇ܬܵܐ ܩܵܐ ܛܵܒ݂ܘܼܬܵܐ ܕܚܲܝܹ̈ܐ، ܐܸܢ ܒܵܣܡܵܐ ܠܵܘܟ݂ܘܿܢ ܩܪܹܝܡܘܼܢ ܥܲܠ ܡܸܢܝܵܢܵܐ 9725 0222 ܒܡܸܬܚܵܐ ܕܣܵܥܲܬܹ̈ܐ ܕܦܘܼܠܚܵܢܵܐ ܒܝܵܘܡܵܢܹ̈ܐ ܕܬܪܹܝܢܒܫܲܒܵܐ ܗܲܠ ܥܪܘܼܒ݂ܬܵܐ ܡܸܢ ܣܵܥܲܬ 8.30 ܒܩܲܝܕܲܡܬܵܐ ܗܲܠ 4.30 ܒܪܲܡܫܵܐ. ܚܸܠܡܲܬ ܕܬܲܪܓܲܡܬܵܐ ܦܝܼܫܬܵܐ ܝܠܵܗ̇ ܡܘܼܩܪܸܒ݂ܬܵܐ.

市长健康登记册

市长健康登记册与食品服务

市长健康登记册(Mayor's Wellbeing Register)的设立是为了给那些最需要帮助的社区成员提供帮助,渡过艰难时刻。

该登记册协助居民获得所需援助,如(在封城期间)供应免费食品,提供福利检查,以及协助居民联系社区援助服务。

该登记册与您的个人信息将得到保密。如需通过市长健康登记册寻求帮助,请填写下列任一表格(仅英文):

食品申请(仅申请食品)

健康福利援助(包含食品)

费菲市议会正在审查全部登记,并将尽快与所有人联系。每位留下电话号码的人士都将接到我们的电话。

如果您正面临紧急情况,请拨打000或生命热线13 11 14,全天候服务。

如果您需要有关市长健康登记册的任何进一步信息,请于周一至周五上午8:30至下午4:30的工作时间内致电9725 0222。可提供口译服务。

سجـِل رئيس البلدية للرفاهة

سجـِل رئيس البلدية للرفاهة وخدمة الطعام

لقد تمّ إنشاء سجـِل رئيس البلدية للرفاهة (Mayor's Wellbeing Register) لمساعدة الأشخاص الأكثر احتياجاً في مجتمعنا خلال هذه الأوقات الصعبة.

يقدِّم السجل المساعدة للسكان في الحصول على الدعم الذي يحتاجونه، وذلك من خلال توفير خدمة طعام مجانية (أثناء فترات الإغلاق)، مع خدمة تحقق من سلامة الوضع وربط السكان بخدمات الدعم المجتمعية.

سيتم الحفاظ على سريّة هذا السجل وبياناتك. وللحصول على المساعدة من خلال سجـِل رئيس البلدية للرفاهة، يُرجى إكمال إحدى الاستمارتين أدناه (باللغة الإنجليزية فقط):

طلب طعام (طعام فقط)

دعم الرفاهة (شاملاً الطعام)

يقوم مجلس مدينة فيرفيلد بمراجعة جميع التسجيلات وسيتواصل مع الجميع في أقرب وقت ممكن. وسيتم الرجوع بمكالمة هاتفية إلى كل شخص ترك رقم هاتفه لدينا.

إذا كنت تمر بحالة طارئة، يُرجى الاتصال على الرقم 000 أو Lifeline 13 11 14، على مدار الساعة طوال أيام الأسبوع.

إذا كنت بحاجة إلى المزيد من المعلومات بخصوص سجـِل رئيس البلدية للرفاهة، يُرجى الاتصال على الرقم 9725 0222 خلال ساعات العمل من الاثنين إلى الجمعة، من الساعة 8:30 صباحاً حتى 4:30 مساءً. تتوفر خدمة الترجمة الشفهية.

បញ្ជីចុះឈ្មោះសុខុមាលភាពរបស់អភិបាលក្រុង

បញ្ជីចុះឈ្មោះសុខុមាលភាពរបស់អភិបាលក្រុង និងសេវាកម្មម្ហូបអាហារ

បញ្ជីចុះឈ្មោះសុខុមាលភាពរបស់អភិបាលក្រុងត្រូវបានដាក់ឱ្យដំណើរការ ដើម្បីជួយដល់អស់អ្នកដែលត្រូវការបំផុតនៅ ក្នុងសហគមន៍របស់យើង ក្នុងអំឡុងពេលលំបាកទាំងនេះ។

បញ្ជីចុះឈ្មោះជួយពលរដ្ឋក្នុងការស្វែងរកការគាំទ្រដែលពួកគេត្រូវការ តាមរយៈការផ្តល់សេវាកម្មម្ហូបអាហារឥតគិតថ្លៃ (ក្នុងអំឡុងពេលបិទខ្ទប់) ការត្រួតពិនិត្យសុខុមាលភាព និងការតភ្ជាប់ពលរដ្ឋ ជាមួយសេវាកម្មគាំទ្រសហគមន៍នានា។

បញ្ជីចុះឈ្មោះនេះ និងព័ត៌មានលម្អិតរបស់អ្នកនឹងត្រូវបានរក្សាការសម្ងាត់។ ដើម្បីទទួលបានជំនួយតាមរយៈបញ្ជីចុះឈ្មោះ សុខុមាលភាពរបស់អភិបាលក្រុង សូមបំពេញបែបបទមួយខាងក្រោមនេះ (ជាភាសាអង់គ្លេសប៉ុណ្ណោះ)៖

ការស្នើសុំអាហារ (តែអាហារប៉ុណ្ណោះ)

ការគាំទ្រសុខុមាលភាព (រួមទាំងអាហារ)

សាលាក្រុង Fairfield កំពុងពិនិត្យមើលការចុះឈ្មោះទាំងអស់ ហើយនឹងទាក់ទងមកមនុស្សគ្រប់រូប ឱ្យបានឆាប់តាមដែល អាចធ្វើទៅបាន។ មនុស្សរាល់រូបដែលបានទុកលេខទូរសព្ទជាមួយយើងខ្ញុំ នឹងត្រូវបានទាក់ទងតាមរយៈការហៅទូរសព្ទ។

ប្រសិនបើអ្នកកំពុងប្រឈមមុខនឹងគ្រោះអាសន្ន សូមទាក់ទងមកលេខ 000 ឬបណ្តាញទូរសព្ទសង្គ្រោះជីវិត (Lifeline) តាមលេខ 13 11 14 ដំណើរការ 24 ម៉ោង / 7 ថ្ងៃ។  

ប្រសិនបើអ្នកត្រូវការព័ត៌មានបន្ថែមទាក់ទងនឹង បញ្ជីចុះឈ្មោះសុខុមាលភាពរបស់អភិបាលក្រុង សូមទូរសព្ទមកលេខ 9725 0222 ក្នុងម៉ោងធ្វើការ ចាប់ពីថ្ងៃចន្ទ ដល់ថ្ងៃសុក្រ ពីម៉ោង 8.30 ព្រឹកដល់ម៉ោង 4.30 ល្ងាច។ មានផ្តល់ជូនសេវាកម្ម បកប្រែផ្ទាល់មាត់។

 

Are you a Service Provider?

Council receives many requests during this time for assistance, particularly through the Mayor’s Wellbeing Register. So we can refer residents to services that are open we would very much appreciate information about what services you are offering and how we can effectively and efficiently connect residents to you. Please click on the button below to let us know about your organisation's services:

COVID-19 Service Provision form for Community Organisations

 

Mayor of Fairfield Frank Carbone Official Statements

Council updates and official statements from Fairfield City Mayor Frank Carbone

 

Support for businesses and individuals 

Support for Businesses

Help for Individuals

  • The COVID-19 Disaster Payment is available to people who have lost work hours due to the current lockdown. Find out if you're eligible and apply at servicesaustralia.gov.au
  • If you have lost 25% of your income or more due to the current lockdown, you can't be evicted from your home. This will give some certainty back to tenants during a challenging time. Learn more at nsw.gov.au
  • Landlords who provide a rent reduction to their tenants can receive land tax relief. Eligibility criteria applies. Visit nsw.gov.au to learn more. 

 

Covid-19 Support Helplines

Council wants to ensure our community is safe and has access to support at all times. 

  • National Coronavirus Helpline 1800 020 080 
    24 hour helpline for people seeking information on coronavirus (COVID-19) seven days a week. Access their Translating and Interpreting Service on 131 450.
  • Health Direct 1800 022 222 or healthdirect.gov.au
    This is a Government-funded 24 hour telephone service, providing quality, approved health information and advice. You can use their Coronavirus online symptom checker on their website. 
  • Service NSW 13 77 88 
    The NSW Government has a 24 hour assistance line responding to COVID-19. This is for non-medical enquiries related to financial support for individuals or businesses. Language translation and interpreting is available on 13 14 50.
  • Emergency Relief Salvation Army 1300 371 288 
    For assistance with food, paying bills or financial difficulty, call the emergency relief team on 1300 371 288.
  • Mental Health Line 1800 011 511 
    This is a 24 hour helpline for people who require mental health support.
  • Head to Health 1800 595 212, Monday to Friday 8.30am-5pm
    South Western Sydney Primary Health Network (SWSPHN) is offering this service to people in south western Sydney who are struggling with their mental health due to COVID-19.
  • Domestic Violence, Sexual Assault 1800 737 732
    1800 Respect provides free, confidential online chat or telephone support in relation to family and domestic violence and sexual assault. 

Information and Resources For Kids

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Colouring and Activity Book for Kids

This colouring and activity book is a resource for kids 5+ to explore their feelings about COVID-19 and engage in fun and healthy activities during this time.

DOWNLOAD A PRINT AT HOME COPY(PDF, 2MB)

 

Health and Wellbeing Strategies

The COVID-19 pandemic has impacted us in many different ways. It is very important that we continue to look after our physical and mental health as restrictions ease. We’ve compiled some handy resources below.

Physical Wellbeing

Online activities to keep you active

If you’re running out of ideas to keep you active at home, the NSW Office of Sport have a range of online activities available to keep you fit and busy.

Visit https://sport.nsw.gov.au/stayingactive for details.

Exercises to reduce falls for seniors

One of the most effective ways to prevent falls is to do strength and balance exercises.

Visit https://www.activeandhealthy.nsw.gov.au/staying-active/exercise-at-home/ for inspiration.

Working from home

How is your workstation set up at home? Here are some quick tips to stretch out your neck and shoulders - https://vimeo.com/400472368

Want to know if you’re eating healthy food?

Kick the bad habits and get healthy! Not quite sure if you’re eating the right foods? Take the healthy eating quiz! https://healthyeatingquiz.com.au/

Keep it simple!

Sometimes the most simple recipes and snacks are the best. Don’t feel pressure to suddenly whip up a gourmet feast just because you and your family are home.

Visit https://www.makehealthynormal.nsw.gov.au/food/healthy-recipes for simple nutritional recipes.

Drink more water

One of the best things you can do to improve your health is to drink more water. Find the health benefits at https://www.healthdirect.gov.au/drinking-water-and-your-health.

Are you drinking more alcohol than usual?

If in the time of COVID-19 you find yourself drinking more than usual ACON has some strategies to help you reduce alcohol related harms and to modify drinking behaviours, visit https://yourroom.health.nsw.gov.au/whats-new/Pages/ACON-reducing-COVID-19-AOD-harm.aspx for details.

Mental Wellbeing

Thrive Inside with Smiling Mind

Thrive Inside is a special initiative to help you stay calm and healthy in the physical constraints of your home, while remaining calm and healthy inside your mind. Check the website for great tips, videos or download their app for meditation and relaxation https://www.smilingmind.com.au/thrive-inside.

This Way Up - free access to online courses, resources and tools to cope with COVID-19

Have you been taking care of yourself? Check out these free mindfulness courses for beginners! https://thiswayup.org.au/how-we-can-help/courses/intro-to-mindfulness/

Resources for parents

For some educational screen time watch this special episode of Play School with the kids - https://www.abc.net.au/abckids/shows/play-school/covid-19/12114308.