People with Disability

Fairfield City Council is committed to supporting the needs of people with disability in our community. Council's commitment is shown through the Disability Inclusion Action Plan, outlining the activities for an inclusive and accessible place for everyone. 


For further information please phone 9725 0222. or email

Disability Inclusion Action Plan 2022

Council is currently preparing a new Disability Inclusion Action Plan, 2022-2026.

Community consultation took place in February 2022.

Keep your eye on this page for further updates on the plan.

Disability Inclusion Action Plan 2017-2021

Fairfield City Council’s Disability Inclusion Action provides comprehensive details of how Council will ensure our City remains an inclusive and accessible place for everyone.

It meets the requirements of the NSW Government’s Disability Inclusion Act 2014, covering four key focus areas:

  • Encouraging positive community attitudes and behaviours
  • Creating liveable communities
  • Supporting access to meaningful employment
  • Improving access to services through better systems and processes

Read the Disability Inclusion Action Plan(PDF, 14MB)


Fairfield City Centre Mobility Map

Part of what makes Fairfield such a liveable City is its accessibility, which is helping ensure everyone feels they belong regardless of age, ability or background.

Download the Fairfield City Centre Mobility Map(PDF, 729KB)


National Disability Insurance Scheme

For general information about disability services, download the Directory of Services.

Fairfield City Council is a proud NDIS provider.

We offer specialist support in the following areas:

  • Children and Family Services (for children aged 0-12)
  • Exercise and water safety sessions (for people under 65 years of age)

Children and Family Services

Fairstart Early Intervention offers support to children with a disability or developmental delay and includes services like speech pathology and occupational therapy. For more information about this, please visit our Fairstart page

Fairstart Early Intervention now also provides online video therapy. Visit our Telehealth page for more details.

Exercise and Water Safety

Fairfield Leisure Centres offer:

  • Initial assessments
  • Exercise physiology sessions
  • Personal training sessions
  • Water safety sessions.

Our services are registered under Capacity Building - Health and Wellbeing, which must be included in individual plans to enable us to service you.

For more details please visit the Fairfield City Leisure Centres NDIS page.

For information about Disability Services for people with permanent and significant disability, visit the National Disability Insurance Scheme (NDIS) website and the St Vincent de Paul Local Area Coordination.

For more information about Disability Services and programs for people with a disability not eligible for NDIS, visit Settlement Service International.


Disability Network

South West Sydney Ageing and Disability Forum (SWS Ageing and Disability Forum), which was supported, co-convened and hosted by Fairfield City Council in partnership with the SWS Ageing and Disability Executive, has transferred the disability aspect of the forum to the Macarthur Disability Network (Macarthur Disability Services).

With the changes occurring to the aged and disability sector support funding, the disability aspect of the SWS Ageing and Disability Forum has been transferred to Macarthur Disability Services, an organisation with the capacity to continue this work. Council is still committed to continue being involved in disability sector support but just not in a co-convenor capacity.

For more information about Macarthur Disability Services please email Council's Social Planning and Community Development division or call 9725 0222.

Council still supports, co-convenes and hosts the SWS Ageing Forum. Please visit the Seniors section of this website for more information.

Master Locksmith Association Key (MLAK)

The Master Locksmith Association Key (MLAK) is a master key that fits into specially designed locks, allowing access to public toilets and enabling people with a mobility difficulty to access public toilet facilities throughout New South Wales.

The MLAK key is available for purchase from your local locksmith. These locksmiths will have the MLAK sign displayed inside their window. Search here to find your local MLAK key locksmith here.


Multilingual Disability Hub

Looking for information on disability or the NDIS? We speak your language!

Multilingual Disability Hub - new service to access information in-language

Settlement Services International’s (SSI) FutureAbility Project has launched the National Multilingual Disability Hub, a multilingual hotline and website that provide easily accessible information on disability and the National Disability Insurance Scheme (NDIS) in 14 languages.

Access to in-language information enables people from CALD backgrounds living with disabilities to become active players in the disability space and empowers them to live the life they choose.

The phone line and website are available in Arabic, Assyrian, Bangla, Cantonese, Farsi, Greek, Italian, Macedonian, Mandarin, Nepali, Spanish Tamil, Urdu, and Vietnamese.

The National Multilingual Disability Hub is funded by the NDIA’s Information, Linkages and Capacity Building (ILC) Readiness Grants.


For a list of multilingual hotlines and websites that provides information on disability and the NDIS, download The Multilingual Disability Hub Information factsheet(PDF, 208KB).


Zero Barriers

Council is a proud partner in the Zero Barriers initiative. Zero Barriers is a free business and service support project that aims to eliminate barriers for people with disability when shopping, using services or participating in activities in their local communities. Council is working to connect local businesses and services with the initiative to create a more accessible community.

For information and to connect with Zero Barriers visit

Read more about the amazing work that Zero Barriers doing via the monthly newsletter: