Pay My Rates

How can I pay my rates? 

Rates and Charges notices are issued in July each year and are payable in four instalments:
30 September | 30 November | 28 February | 31 May

You can pay your rates by choosing any of the following options below.

Please note: if you want to pay outstanding rates or outstanding notices Section 603 and Section 735A Certificates can be requested online here.

Online

Online Payment 

Payment can be made with MasterCard or Visa.

Pay Online Now 

Pay via CentreLink - Centrepay

Pay directly from your CentreLink benefit by visiting the Centrelink website

Pay via BPay

Biller Code: 8912

Assessment Number: 6 digit number on your rate notice next to the BPay symbol.

Contact your bank or financial institution to make this payment from your Australian cheque or savings account. 

Pay via Direct Debit

Direct Debit Payment Form(PDF, 48KB)
Applications should be posted to: Fairfield City Council, Rating Services Department, PO Box 21, Fairfield NSW 1860

By Phone

Pay by phone

Please call the 24 hour Credit Card line on 1300 769 725 to pay your rates with Visa or MasterCard. Have your rate notice assessment number ready to make your payment. 

Note: Payment via credit card will charge 0.75% processing fee.

In Person

Council's Customer Service Centre 

Bring your notice to 86 Avoca Road, Wakeley, between 8.30am and 4.30pm Monday to Friday (excluding holidays). Payment can be made with cash, cheque, debit card (EFTPOS) or credit card (Visa and MasterCard). 

Australia Post 

Take your rate notice to any Australia Post outlet. Payment can be made with cash, cheque, or EFTPOS. 

Commonwealth Bank 

You do not need to have a bank account with Commonwealth Bank to process your payment. Bring your rate notice to any branch and pay with cash or cheque.

Libraries

You can pay in person at Fairfield Library, Bonnyrigg Library, Wetherill Park Library and Whitlam Library, but only via cheque, eftpos, money order & credit card. No cash accepted. To find the address and opening times of your closest eligible library please visit the library section of our website.

By Mail

Pay by Mail 

Fill in your credit card details on the bottom of your rates notice or send a cheque (with rates notice) to PO Box 21, Fairfield NSW 1860. If you do not require a receipt, return the deposit slip with your payment only. 

Register and receive your rates notice by email. Sign up to view your notices at your convenience, at any time. 

Register for eNotices 

Are you finding it difficult to pay your rates and charges on time? Our flexible Repayment Plan can help.

You are required to complete an application form and provide evidence to support the application process. Please read the Hardship Assistance Policy(PDF, 120KB) for more information on acceptable applicants. 

Download Application(PDF, 36KB)

Eligible pensioners and primary residents can receive up to $260 off ordinary rates. 

If you have a valid Pensioner Concession Card issued by Centrelink, or a valid Pensioner Concession Card issued by the Department of Veteran's Affair, you may be entitled to a rebate.

For more information please call Council's Customer Service team on 9725 0222.

Click here for the Pensioner Rebate Application form. 

Alternatively, you can download and fill in the form below. Email the application to mail@fairfieldcity.nsw.gov.au 

Download the Application for Council Pensioner Concession Rates Rebate Form(PDF, 1MB)

 

Fairfield City Council understands that due to exceptional circumstances arising from the COVID-19 pandemic, some residents are experiencing difficulties in meeting their financial commitments. However, Council has a legislative obligation to levy and collect rates (under the Local Government Act 1993) and does not have the ability to offer a discount on your rate and charges as a result of financial hardship. 

To assist ratepayers applying for financial relief arising from the COVID-19 Pandemic, a  COVID-19 Financial Hardship application is available which will waive interest for eligible ratepayers entering into manageable repayment plans if you are receiving the Federal Government Jobseeker or JobKeeper allowance.

COVID-19 Hardship Application(PDF, 150KB)

COVID-19 Hardship Application Policy(PDF, 181KB) 

Ratepayers experiencing genuine financial hardship paying their rates and charges are offered help through negotiated Repayment Plans. Help will be given only to residential ratepayers who use the subject property as their principal place of residence.

Ratepayers seeking assistance under the Hardship Assistance Policy will be required to complete an application form and provide evidence in support of their application.

Hardship Help Application(PDF, 36KB) 

Financial Hardship Policy(PDF, 120KB)

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